Frequently asked questions
Can I buy a service directly from the website?
Yes. You can choose the service that fits what you need, buy it online and we will contact you by email to arrange the next step. Depending on the service, this may be an online consultation, a review, written feedback or set-up support.
What happens after I buy a service?
After you buy a service, we will email you to confirm the next steps. We will ask for information about your business, your website, social media links or any questions we need before we start work.
Depending on the service you choose, we will then arrange your consultation, review your online presence or prepare the agreed support. You will always know what happens next and what we need from you.
Which service should I choose if I do not know where to start?
Choose a Marketing Consultation if you need general direction. It can help you understand what to focus on first, whether that is your website, social media, Google visibility, content or local marketing.
Are your services online or in person?
Most of our services are delivered online, so you can book support wherever you are in the UK. If a service includes a consultation, we will arrange a suitable online meeting time after purchase.
Do you do the work for me or just give advice?
It depends on the service you choose. Some services are consultations, where you receive advice and direction. Others include reviews, setup support or written recommendations. Each service page will explain what is included before you buy.
Is this suitable for cafés, salons, shops and local businesses?
Yes. Our services are designed for small businesses, including cafés, salons, shops, beauty businesses, local services, studios, restaurants and independent brands that need clearer marketing and better online visibility.
Can you help with my website even if you did not build it?
Yes. We can review your website wording, structure, SEO basics, meta titles, descriptions and Google visibility, even if your website was built by someone else.
Can you help if I already have a website and social media?
Yes. We can review what you already have and suggest improvements. This is useful if your website, social media or marketing feels unclear, outdated or not bringing enough enquiries.
Should I book a PR Consultation or a Marketing Consultation?
Choose a Marketing Consultation if you need help with your plan, content, website, social media, offers or attracting more customers.
Choose a PR Consultation if you need help with your story, reputation, credibility, launch message or getting your business noticed.
What is the difference between PR and marketing?
PR is about how people see, understand and trust your business. It can help with your story, reputation, visibility and credibility.
Marketing is about how you promote your business and attract customers. It can help with your website, social media, content, offers and day-to-day promotional activity.
Who is the PR Consultation best for?
The PR Consultation is best for small businesses that want to be taken more seriously, prepare for a launch, improve their message or find better ways to get noticed by the right people.
Who is the Marketing Consultation best for?
The Marketing Consultation is best for small businesses that need clearer direction on what to do next, what to promote, what to post, how to improve their website or how to attract more enquiries.
Can you help with social media setup?
Yes. We can help with social media setup and profile improvements across platforms including Instagram, Facebook, TikTok, YouTube and X/Twitter. This can include profile wording, bio sections, page structure, content ideas, highlights, links and making your social media presence clearer for potential customers.
Can you help with Google visibility?
Yes. Our SEO and website services can help with Google and Bing Search Console setup, website visibility checks, meta titles, descriptions, page wording and basic SEO improvements for small businesses.
How can this service help my business?
Our services are designed to help your business look clearer, more professional and easier for customers to understand. Depending on the service you choose, we can help with your website, social media, Google visibility, local marketing, PR message or overall direction, so you have a stronger foundation for attracting the right customers.